How We Work

We're a boutique agency that provides comprehensive digital marketing services on a flat-rate, all-inclusive retainer. No hidden fees, no surprises. Just a dedicated team of marketers working hard to elevate your brand.

We're like a full in-house digital marketing team, just external to your business.

  • More than an agency

    We're not just a content creation and digital marketing agency; we're an extension of your team. We'll integrate seamlessly with your existing departments, collaborate closely with you, and keep you informed every step of the way.

  • A holistic approach

    In this economic climate, you need a partner who will work flexibly across your digital channels to find a go-to market that works and converts your online visitors into customers. Let us take the reins of your digital marketing, so you can focus on what you do best. We'll handle everything from content creation to website development, email marketing to social media management.

  • Quality over quantity

    Our commitment to quality and over-delivery is unwavering. We're selective about our partners, so you can be confident that you're receiving the best possible service.

✺ Frequently asked questions ✺

  • To successfully manage your online presence, you need a team of specialists, including:

    + An account manager to oversee the entire process and ensure timely execution.

    + A creative team to generate fresh ideas and prevent content stagnation.

    + A copywriter to craft engaging and brand-consistent content that builds trust and drives sales.

    + A video editor to create captivating visuals that go beyond filters and trends.

    + A graphic designer to maintain high visual standards that reflect your brand's quality.

    + An ads expert to optimise your ad campaigns for maximum ROI.

    Building an in-house team requires significant resources and time while outsourcing to an experienced agency - like Content Smith - provides the expertise and flexibility you need. So, the choice is yours: assemble your own internal team or partner with an agency to elevate your digital presence.

  • Traditional agencies aren’t flexible, which leaves the risk of finding success with you. In this economic climate, you need a partner that will work flexibly across your digital channels to find a go-to-market that works, and your ideal customer profile that raves about you. For a flat monthly investment, we cover them all, and use data-driven insights to inform our focus during any given month.

    We're a diverse team of locals from all corners of Melbourne, united by the drive to help integrity-driven clients succeed and make an impact.

    We take being an extension of your marketing team, quite literally. Building an in-house team requires significant resources and time while outsourcing to an experienced agency - like Content Smith - provides the expertise and flexibility you need.

  • We get it, digital marketing is a huge industry and trying to focus on what’s going to bring you the greatest return can be overwhelming! But we can help, simply reach out to us and we’ll organise a quick call to discuss your business, and your objectives and determine which package will suit you best!

  • Our team encompass a range of skills, including photography, videography, and graphic design. We capture product images, edit footage, and produce visually appealing graphics. Our team crafts engaging copy for social captions, websites, and email campaigns. All creative endeavours are backed by thorough research and data analysis, aiming to deliver meaningful content that connects with your audience.

  • Each client has different goals, and these goals will determine your ad budget. For example, a budget to get 100k views on your website per month will differ from a budget aiming to get 40 email subscribers in 3 months.

    If you're a practical person (which you are because you're still reading this), we suggest setting aside at least AUD$2ooo per month for ad spend per platform.

  • The first step is to submit your application. Our team will then assess the applications and when a spot becomes available, we’ll reach out to you via email to arrange a discovery call. This is when we discuss your brand story, business goals, upcoming projects and insights. If you’re happy to move forward we begin the onboarding process to become your new digital marketing team!

👩🏻‍💻 Ready to get started?

Simply complete our contact form to explore what a partnership with us looks like.